[外匯][交易平台] 英國嘉盛FOREX.com UK 連續未交易超過90天:將收15英鎊月管理費

英國嘉盛 FOREX.com UK 今日又發佈消息更正前日規定,

原規定「連續未下單超過30天以上將收15英鎊月管理費」,

更正為「連續未下單超過90天以上將收15英鎊月管理費

現在我們的問題是:連續未交易超過90天應被收45英鎊管理費。因為郵件內容是說「15英鎊月管理費」,90天是3個月,當然要被收45英鎊囉!如果這個理解沒錯,平均起來FOREX.com UK 要收的月管理費不變,只是統計期間拉長,對其客戶也算好處,或許是因為被抗議,FOREX.com UK也怕流失客戶,所以又做這個補正的規定吧!

FOREX.com UK在某些方面也算不成熟吧!常常規定發佈沒多久又馬上改,這次的個案是一例,去年聖誕節前發佈的消息「聖誕節交易期間」記得也改了好幾次。


from FOREX.com metatraderuk@forex.com
reply-to "FOREX.com" metatraderuk@forex.com
date Wed, May 5, 2010 at 6:10 AM
subject Correction: Update to FOREX.com UK Customer Agreement
mailed-by email.gaincapital.com
signed-by forex.com

FOREX.com

Correction: Update to FOREX.com UK Customer Agreement

Dear Client,
We inadvertently sent you incorrect information regarding our inactivity fee policy in a recent email.
FOREX.com accounts that are inactive for 90 days or longer will be subject to a £15.00 monthly service fee. Our previous email noted the inactivity period as 30 days and we apologise for any confusion this may have caused.
We encourage you to contact us with any questions.
Sincerely,
The Team at FOREX.com

Customer support seven days a week
24 hours a day from 3PM Sunday to 10PM Friday (GMT)
Saturdays 2PM to 10PM (GMT)
Freephone: 0800 032 1948 (877.367.3946)
International: +44 (0) 20 7398 5030
Email: metatraderuk@forex.com


先前Forex.com UK發佈的消息:

[外匯][交易平台] 英國嘉盛Forex.com UK 連續未交易超過30天:將收15英磅月管理費

英國嘉盛FOREX.com UK愈來愈不上道了,今天早上 (5/1/2010) 收到嘉盛Forex.com電子郵件,內容為:

(1) 若連續未交易超過30天以上,將收月管理費15英磅,自4/30/2010起生效。

(2) 另外,若帳戶餘額已為0,且超過60天沒有任何動作,此帳戶將在隔月的第一個星期五不能作用,你將不能在使用其MT4平台、不能存取帳戶歷史及交易明細。

此公佈為針對「英國」嘉盛,不知嘉盛在其他國家的分公司是否將有同樣作法?

以下為嘉盛寄給我的電子郵件原文:


FOREX.com

Account Notice: Update to FOREX.com UK Customer Agreement

Dear Client,
Re. Inactive Accounts
With effect from 30 April 2010, FOREX.com accounts that are inactive will be subject to a £15.00 monthly service fee. An account will be deemed inactive if no trading activity has occurred for a period of 30 days or longer.
In addition, accounts with zero balance that remain inactive for a period of 60 days or longer will be deactivated on the first Friday of the calendar month. Once an account has been deactivated, you will no longer have access to the MetaTrader platform, or any account history or statements. If your account meets these criteria, we strongly encourage you to log into the platform and download your account statement prior to Friday, 7th May 2010.
Should you have any questions, or if you are unsure of how this change will impact your FOREX.com account, please contact one of our customer service representatives.
Sincerely,
The Team at FOREX.com

Customer support seven days a week
24 hours a day from 3PM Sunday to 10PM Friday (GMT)
Saturdays 2PM to 10PM (GMT)
Freephone: 0800 032 1948 (877.367.3946)
International: +44 (0) 20 7398 5030
Email: metatraderuk@forex.com


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