嘉盛Forex.com 於2010/5/14更換新伺服器,以電子郵件通知真實帳戶客戶必需以原帳號、密碼登入新伺服器

重新登錄方式參考以下做法:

FOREX.com MetaTrader Account Transfer Confirmation

FOREX.com

首先,選擇「文件 => 登錄」

下圖:輸入你的帳號、密碼。接下來,在伺服器的地方有一些伺服器:「Demo(R)、Demo、Live、Live 1、Live(R)」五個伺服器。這五個伺服器都不管用,因為你的真實帳戶已被移到新的伺服器了。

下圖:在Forex.com發的電子郵件內,要我們直接在伺服器的欄位填入:「PRD15METADC51.efxnow.com」,之後按「登錄」就可登錄成功了。

下圖:登入成功後,如果你想再重新登錄一次,叫出登錄的對話視窗後,發現在伺服器的欄位多出一個「Forex.com-Live5」,這個伺服器應該就是「PRD15METADC51.efxnow.com」,因為現在選「Forex.com-Live5」就可直接登錄了。

以下是嘉盛 Forex.com寄給我的電子郵件原文:


Regarding your account: ********

Dear Client,
Please accept this as confirmation that your account has been transferred to a new MetaTrader server, which we believe will increase stability and support faster execution. Your account details and history, including your User ID and password, remain the same and any open positions or orders have been transferred.
Logging into your MetaTrader account
To log in to your account, go to File -> Login in the MetaTrader software. Please continue to use the same User ID and password. In the Server field, please type the following: PRD15METADC51.efxnow.com
We strongly encourage you to review your account before the market opens on Sunday, including any EAs you may be running.
MetaTrader Mobile Users
A manual system upgrade is required in order for you to continue to access the mobile software.
Simply click here to download the SmartPhone edition and click here for the Pocket PC.
Further information
Should you have any questions or concerns, please feel free to contact one of our customer service representatives.
Sincerely,
The Team at FOREX.com

Customer support seven days a week
24 hours a day from 3PM Sunday to 10PM Friday (GMT)
Saturdays 2PM to 10PM (GMT)
Freephone: 0800 032 1948 (877.367.3946)
International: +44 (0) 20 7398 5030
Email: metatraderuk@forex.com

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